Values
Quality Craftsmanship: Hinterland is committed to producing premium products for horses, dogs and riders, meticulously handcrafted to ensure durability, style and functionality. At Hinterland we pride ourselves on attention to detail, ensuring every product meets the highest standards of fit, comfort, and aesthetics, while also incorporating innovative design elements to meet the specific needs of horses and riders.
Heritage and Expertise: We have a rich heritage and extensive expertise in the equestrian industry, with a deep understanding of the needs and desires of riders. Not only that but our Brand Ambassadors, chosen as passionate riders and professionals alike, assist us with market research and product development. Our legacy showcases our commitment to excellence and reliability.
Functional Design Solutions: Hinterland is committed to delivering functional design solutions that address the unique challenges faced particularly by jumping horses, providing innovative products that enhance agility, support, and overall performance.
Customer Satisfaction: We are dedicated to providing exceptional customer service, fostering strong relationships with our customers and ensuring their satisfaction with our products, with a commitment to addressing any concerns or inquiries promptly and effectively.
Customer Engagement: We value our customers as partners on this equestrian journey. We actively engage with our community, seeking their input and feedback to continuously improve our products and services, fostering a sense of belonging and collaboration. We celebrate the achievements and success stories of our customers. Hinterland takes pride in being a part of their journey and strives to create products that contribute to their accomplishments both in and out of the ring.